Frequently Asked Questions
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WhatsNew:
New Electronic E-Kits in Homes
July 1, 2010
Mercury is now implementing new Electronic E-kits in the larger homes it serves.
Medicare Part D:
Links to Information on Medicare Part D
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- What is a cycle fill?
- Do you take regular insurance cards?
- Do you print monthly MARs (medication administration records)?
- What is the process to set up a new facility?
- How is your billing done?
- What kinds of homes do you service?
- How do you handle deliveries?
- Do you charge for deliveries?
What is a cycle fill?
- A cycle fill is simply filling all of your routine medications automatically every month on a specified day. This process reduces nursing time significantly, and makes the reorder process easy.
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Do you take regular insurance cards?
- We take most prescription drug plans including all Part D plans in the state of Washington.
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Do you print monthly MARs (medication administration records)?
- Yes, we provide most of our facilities with a laser quality MAR that includes common side effects, allergies and diagnosis information.
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What is the process to set up a new facility?
- Call our sales department and we will set up a short list of items we need to set up your facility or home. It typically can be done in less than 30 days. Larger facilities usually require a 60 day set up period.
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How is your billing done?
- We send out monthly statements for our private billing. We will bill your insurance first then send the co-pays to you in the form of a monthly statement. We accept all major credit cards or you can mail your check to us.
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